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Terms and Conditions

Effective Date: Feb/11th/2026

 

These Terms and Conditions  govern your use of the Kindred Connections NEMT Services, LLC website and service . By accessing or using our website and services, you agree to comply with these Terms.

1. Acceptance of Terms

By using our Services, you agree to these Terms. If you do not agree to these Terms, do not use our Services.

2. Services Provided

Kindred Connections offers Non-Emergency Medical Transportation (NEMT) services, including but not limited to:

  • Transportation to medical appointments.
  • Special pickups for school districts.
  • Ambulatory and non-ambulatory services.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when scheduling services.
  • Ensure that any medical or mobility-related information provided is accurate and up-to-date.
  • Notify us promptly of any cancellations or changes to scheduled services.
  • Comply with all applicable laws while using our website and services.

4. Payment Terms

  • Payment for services may be required upfront or based on the terms agreed at the time of service.
  • We accept payments via credit or debit cards.
  • If payment is not received on time, we reserve the right to cancel or reschedule services.

5. Cancellations and Refunds

  • Cancellations must be made at least 24 hours in advance.
  • Refunds are issued based on our Refund and Cancellation Policy, available on request.

6. Limitation of Liability

Kindred Connections is not liable for any delays or failures in service caused by factors beyond our control, including but not limited to:

  • Traffic conditions.
  • Vehicle breakdowns.
  • Weather-related disruptions.

7. Privacy

We value your privacy. Our use of your personal data is governed by our Privacy Policy, which can be accessed.

8. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated.

9. Termination

We may terminate or suspend your access to our Services at any time, without prior notice, if you violate any of the Terms or engage in activities that may harm our business or customers.

10. Governing Law

These Terms are governed by the laws of the state of Missouri, without regard to its conflict of law principles.

11. Contact Information

For any questions about these Terms and Conditions, please contact us at: